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Hospitality

Hotels, Chains, Apartments, B&Bs, Campsites

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Museums

Museums, Attractions and Cultural Heritage

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Retail Brands

Retail Properties, Groups and Brands

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Agencies

Marketing, Consultancy and Digital Agencies

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Food& Beverage

Restaurants, Bars, Cafes and Venues

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Experiences

In Destination Experiences, Tours and Activities

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Airlines

Airlines Brands and Airports

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Finance

Banks, Financial Institutions

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Destinations

Destinations, City Marketing Organisations, DMOs, DMCs

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Real Estate

Real Estate Consultancy Firms

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Transportation

Trains, Local Transport Companies, Cruises and Airlines

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OTAs

Online Travel Agencies & Portals

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Mario Panico

Sales and Revenue Manager, Hotel&Resort Le Axidie Napoli

Customer Stories

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"We immediately understood that TravelAppeal could give us some insights to interpret the real needs of our customers and improve the quality and standard of our services."

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Stefania Zanuso

Head of Sales and Marketing - CP Hotels Verona

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"Ostello Bello receives over 15K reviews per year and Travel Appeal is one of the tools that allows us to optimize our everyday work."

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Michele Azzoni

Marketing and Communication - Ostello Bello

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"We needed tools to manage the complexity of customer feedback and cut out the noise. Travel Appeal allows us to focus on the important information to improve both the chain and single hotels."

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Giovanna Manzi

CEO - Best Western Italy

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"Integrating technology into the services we offer our customers is fundamental to maximize our commercial performance and make the bank-to-customer relationship more effective."

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Massimo Macchitella

Head of Small Business & Financing Products, UniCredit

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Under the hood

Learning Center

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News & Events

Pick of the Week 65 - Digital platforms are transforming consumer behavior in the F&B industry

Discover how machine learning, data science and Google are revolutionizing restaurants, the travel search process and marketing strategies alike. Check out the latest Pick of the Week newsletter and stay in the know.

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Pick of the Week

Pick of the Week 64 - Data: the secret ingredient for a restaurant’s success

Restaurateurs are looking to data to aid in personalizing the customer experience, but they underestimate the benefits they can obtain.

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Travel Appeal Updates

Travel Appeal Integrates 7 New PMS and 5 New Channels

Each month, our platform is updated with new additions to offer the maximum performance to hotels and businesses. Check out our latest integrations and channels!

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The Ultimate Cook-off: Climb the rankings and surpass the competition!

Data-centric solutions allow both independent restaurants and large chains to evaluate their performance, understand customers, track competitors and climb the rankings on the most popular channels.

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The Surprising Truth Between Hotel Guests and Hospitality

Over 13 million reviews written by guests at Italian accomodations over 2018 reveal that hospitality strongly influences the perception of a hotel or independent accommodation. More often than not, hospitality trumps a stellar room or a prime location.

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The Digital Reputation of Puglia: A Shared Story

We sat down with Bianca Bronzino, Innovation Officer at Pugliapromozione Regional Tourism Agency to learn more about Puglia's reputation transformation.

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Resources

Italian Cultural Sites: Reviews and Visitor Satisfaction

We examined 6,610 cultural points of interest throughout Italy and uncovered the overall visitor satisfaction in 2018 among museums, attractions, and more...

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Blog

How a local hotel chain improved their online reputation

We sat down with Stefania Zanuso, CP Hotels Verona, to learn the best methods for managing time and resources while improving brand reputation.

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Infographic

The Switzerland City You Didn't Expect: Why Travelers Love Montreux

Analyzing millions of pieces of data, we discovered why Montreux should join the ranks of the top cities in Switzerland.

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BOOST! Webinar

The new Travel Appeal Webinar is here!

Become inspired and discover the latest hospitality and technology insights. We invite businesses of any sector to join one of our mini courses.

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BOOST! Webinar

How to manage online reputation? BOOST! Episode #1

Discover the latest tips to manage your online brand reputation!

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BOOST! Webinar

Higher revenues: not only a question of price. BOOST! Episode #2

Learn how reputation impacts your revenues, pricing and positioning.