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Get closer to your clients

A Facebook and Web based Chat-bot that connects you directly with customers.

Engage them, profile them, build loyalty and automate sales.

A very personal assistant. For any traveler’s pocket.

Travel Appeal Conversations is an intelligent chat service that connects you more closely with your customers. Engage directly, up-sell services, profile user preferences, build loyalty and automate actions. Best of all? It’s already in the pocket of over one billion travelers.

A concierge who’s always on call

Our chatbot works through Facebook Messenger, so no downloads are necessary. Users can book a hotel room, check-in, connect to Wi-Fi, reserve spa treatments, explore events, order room service and much more! The service runs non-stop because our intelligent chatbot never needs to sleep!

Powered by humans

Any time the bot is not able to remedy a travelers needs, it automatically signals for staff intervention. Staff can also chat directly with a customer at anytime to encourage up-selling or to add a more personal touch.

Engaged customers are happy customers

Don’t leave customer relationships to an OTA! Our bot leverages Facebook technology in cooperation with our AI to let you profile, target and engage your customers at any time. Build loyalty, automate direct marketing and solve problems without lifting a finger.


Average anual revenues generated through the chatbot


Services and products confirmed without human interaction


Products sold in 2018 vs 2019

Experience the benefits first hand.

Try out the Dashboard today!

Customer Stories

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We needed tools to manage the complexity of customer feedback and cut out the noise. Travel Appeal allows us to focus on the important information to improve both the chain and single hotels.

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Giovanna Manzi

CEO - Best Western Italy

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We're happy to help!

Our Support Team is ready to answer any of your questions, address any doubt and quickly support any trouble you might have.