Save time - analyze and respond to all reviews and online content from a single platform
Access reviews and online content about your property, in real time, and respond immediately - directly from the Dashboard platform. Your clients’ perception of your brand is the key to success.
Our Dashboard allows you to read your clients’ minds and uncover detailed, granular insights to solve problems, enhance positive aspects and enhance any criticisms. Optimize the overall reputation of your business!
Travel Appeal’s intelligence is specialized in the analysis and comparison of customer opinions about your business. We investigate the current environment and overall sentiment. Identify what customers really think.
The Dashboard is linked to TripAdvisor, Google and the main social platforms and review sites. Don’t waste time by logging in to each platform every time, simply log onto the Dashboard and manage everything at once.
The map feature allows you to see the geographical distribution of who is discussing your hotel online - an indispensable tool to identify the origin past customers and predict incoming ones!
The information is available in both aggregated form and divided by individual review channels, taking into account the specifications of each portal considered. Travel Appeal tracks your online behaviour, alerts you about incoming reviews and analyzes the quality of your responses and the average time to reply.
The Dashboard graphs illustrate the positive and negative reviews written by users over the period of your choosing with the satisfaction (sentiment) percentage. A completely navigable tool for both an overview of reviews or deep dive into individual reviews.