Travel Appeal collects and analyzes all customer reviews and online content about airlines and airports through automatic mapping of entire geographic areas and fast querying over massive data sets.
Take control of the data storm that flies across online channels and touchpoints, in multiple languages. Uncover what customers really think about your business and leverage actionable insights designed to improve operations. Discover how external factors impact your business and track the competition.
We were able to determine what our visitors appreciate the most and least about our airport. The actionable insights are invaluable improvement suggestions!
Airport Marketing Director
Ranking, Rating and Reputation. The 3 R's you should know! Customer reviews have become a currency for businesses. Not only do the vast majority of consumers read online reviews before visiting a business, eating at a restaurant or booking a hotel, but they trust online reviews as much as personal recommendations.
We dove into the data of the top ranked restaurants in Amsterdam as it equally attracts Germans and Italians alike. Using Travel Appeal’s advanced artificial intelligence and data science algorithms, we analyzed customer feedback to determine the “top” restaurants in Amsterdam, according to each nationality respectively.
Travel Appeal is excited to announce the launch of Boost, our brand-new webinar! Become inspired and discover the latest hospitality and technology insights. We invite businesses of any sector to join one of our mini courses and learn how to better manage online reputation, improve customer sentiment and monitor rates and competitors.