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Made for Airlines & Cruise Lines:

Take off with Data Intelligence


Request a Demo → 

Customer Data Intelligence for Airlines and Cruises 

Travel Appeal collects and analyzes all customer reviews and online content about airlines and cruises through automatic mapping of entire geographic areas and fast querying over massive online review and feedback channels. Take control of the data storm that flies across the internet and social media sites, in multiple languages.

Uncover what customers really think about your business and leverage actionable insights designed to improve operations. Discover how external factors impact your business and track and surpass the competition.

Your Success, Our Results

+125%

Increase in Customer Feedback

+9.8%

Increase in Overall Sentiment Score

+15%

Increase in Sentiment about Staff

Looking for insights about your airline or cruise line? 

Request a Demo →

We were able to determine what our customers appreciate the most and least about our cruise line. The actionable insights are invaluable improvement suggestions!

testimonial portrait

James Anderson

Cruise Line Marketing Director

Benefits & Solutions

Efficiently Manage Reviews

In real time, access reviews and online content about your business. Save time - analyse and respond to all reviews and online content from a single platform.

 

Increase Customer Satisfaction

Uncover what customers really think; identify your strengths and weaknesses with ease. Listen to your guests in real time and discover new ways to make them happy and turn them into repeat customers

Climb the Rankings

No more secrets. Uncover you competitor’s strengths and weaknesses to reach the top on review sites. With Travel Appeal, keep competitors of your choosing under control

Stay Updated

Stay up to date about current trends and understand how international and external factors impact your business.

DASHBOARD

Track competitors, respond to reviews and analyze every aspect of your business - at a glance! 
Let data drive your business. And your mind.

REPORTS

Highly customized reports suitable for destinations, DMOs and institutions that are looking for a holistic, deep and granular analysis.

COACH

The on-the-go mobile app that transforms real-time data analysis into actionable insights and smart solutions.

Learning Centre

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Rating, Ranking & Reputation – The 3 R’s You Should Know

Ranking, Rating and Reputation. The 3 R's you should know! Customer reviews have become a currency for businesses. Not only do the vast majority of consumers read online reviews before visiting a business, eating at a restaurant or booking a hotel, but they trust online reviews as much as personal recommendations.

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[Infographic] Top 5 restaurants in Amsterdam – according to Italians vs. Germans

We dove into the data of the top ranked restaurants in Amsterdam as it equally attracts Germans and Italians alike. Using Travel Appeal’s advanced artificial intelligence and data science algorithms, we analyzed customer feedback to determine the “top” restaurants in Amsterdam, according to each nationality respectively.

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The new Travel Appeal Webinar is here!

Travel Appeal is excited to announce the launch of Boost, our brand-new webinar! Become inspired and discover the latest hospitality and technology insights. We invite businesses of any sector to join one of our mini courses and learn how to better manage online reputation, improve customer sentiment and monitor rates and competitors.

We're happy to help!

Our Support Team is ready to answer any of your questions, address any doubt and quickly support any trouble you might have.

CONTACT US