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Happier customers
Stellar reputation
Unparalleled competitive edge

Travel Appeal is the intelligent brand reputation platform of choice, designed specifically for hotels, restaurants, bars, museums, and attractions.

Managing your business’ online reputation has never been easier: effortlessly reply to reviews, enhance customer satisfaction, and outshine your competitors, all within a single, user-friendly platform. And the best part? It’s as quick and easy as brewing a cup of coffee.

Travel Appeal is made for

Hotels and privately-run properties

Hotels, groups of properties, B&Bs, residences, hostels, and campsites

Restaurants and bars

Restaurants, clubs, bar chains, breweries, and pubs

Museums and attractions

Museums and museum hubs, tourist attractions, libraries, theme parks, and galleries

ADVANTAGES

Choose Travel Appeal and unlock a world of benefits:

Transforming goals into results

65

of our clients improved their online reputation

+25

average revenue growth over 1 year as a result of improved customer sentiment

+12

increase in occupancy over one year

7

increase of direct bookings over 1 year
FEATURES

Simple, reliable, efficient

Your all-in-one platform

One powerful tool to easily manage your online reputation. Read and respond to reviews, analyse your business, and track your competitors, all in one place.

Get reports in minutes

Generate reports effortlessly with just a few clicks in Excel or PDF format to share them with colleagues and stakeholders. Select from our pre-designed templates or create a custom report tailored to your specific objectives and outcomes.

Certificate Page

A tailor-made webpage on your official site to showcase your reputation and best reviews, drive sales and increase direct bookings.

API

Our REST-based API services map and provide comprehensive JSON format details for hotels, restaurants, retail businesses, museums, and venues from all around the world. All of Travel Appeal’s metrics, scores, and KPIs can be integrated seamlessly into your existing applications in real time.

SUCCESS STORIES

What our clients say

We jumped from 40th place to 6th place on TripAdvisor, with guidance from Travel Appeal

Michele ForchiniFormer General Manager, Ostello di Bergamo

Since using Travel Appeal, our reviews on Tripadvisor have increased by 35%, and 80% of them are positive!

Mario PanicoSales and Revenue Manager, Hotel&Resort Le Axidie Napoli

We needed a tool to manage the complexity of customer feedback and reduce noise: Travel Appeal helps us focus on the important insights to improve both the hotel chain and the individual hotels.

Giovanna ManziCEO - Best Western Hotels & Resorts Italy

Searcys Sentiment increased by 8%! It only took a few months of using Travel Appeal to improve our brand reputation.

Anna FentenHead of Brand, Communications and Marketing - Searcys

With Travel Appeal we evaluate competitors, our rates and monitor online reviews. All on one single platform, in 5 minutes. Finally!

Filippo PoloGeneral Cluster Manager, HotelinVenice
PRICES

Choose the solution that best suits your needs

FOOD & BEVERAGE

For small independent propertiesPRO

33

month

(invoiced annually)
Or € 39 / month
2 years of data analysis

Features:
  • Reviews management from 130+ Channels
  • Social media management for all networks
  • Direct response to all reviews with AI Review Responder
  • Your Destination widget (Basic version)
  • Task Manager for assigning tasks to the team
  • Unlimited schedulable customised reports
  • Data export
  • Customer Sentiment Widget for your official website
  • SEO-friendly Certificate Page for your website
  • 5 users and contributors
  • Monitor up to 5 competitors
  • Basic social media listening: monitor 1 hashtag, 1 keyword, and 1 mention of your choice
Activate the free trial

For medium-sized restaurants and small groupsPREMIUM

83

month

(invoiced annually)
3 years of data analysis

Features:
  • All that is included in the Pro plan, plus:
  • Your Destination widget (Full version, with comprehensive and detailed destination tracking)
  • Reviews and social media management with a history of over 3 years
  • Customer satisfaction questionnaires
  • Personalised Smart Insights based on Artificial Intelligence
  • 10 users and contributors
  • Monitor up to 10 competitors
  • Social media listening top version: monitor 5 hashtags, 5 keywords, 3 mentions of your choice
Activate the free trial

For large independent venues and groupsENTERPRISE

All inclusive

Price upon request
Features:
  • Everything included in the Premium plan, plus:
  • Group platform for 360-degree analysis of all your businesses
  • Dedicated customer support and training
  • Brand keyword and hashtag monitoring
  • 50 users and contributors
  • Monitor up to 40 competitors
  • Social media listening top version: monitoring of 7 hashtags, 7 keywords, 5 mentions of your choice
Request quote
HOSPITALITY

For small independent propertiesPRO

49

month

(invoiced annually)
Or € 59 / month
2 years of data analysis

Features:
  • Managing reviews on over 130 channels
  • Social Media Management
  • Direct response to all reviews with AI Review Responder
  • Your Destination widget (Basic version)
  • Task Manager for assigning tasks to the team
  • Unlimited schedulable customised reports
  • Data export
  • Customer Sentiment Widget for your official website
  • SEO-friendly Certificate Page for your website
  • 5 users and contributors
  • Monitor up to 5 competitors
  • Basic social media listening: monitor 1 hashtag, 1 keyword, and 1 mention of your choice
Activate your free trial

For medium-sized independent properties and small groupsPREMIUM

108

month

(invoiced annually)
3 years of data analysis

Features:
  • All that is included in the Pro plan, plus:
  • Your Destination widget (Full version, with comprehensive and detailed destination tracking)
  • Reviews and social media management with a history of over 3 years
  • Customer satisfaction questionnaires
  • Personalised Smart Insights based on Artificial Intelligence
  • 10 users and contributors
  • Monitor up to 10 competitors
  • Social media listening top version: monitor 5 hashtags, 5 keywords, 3 mentions of your choice
Activate your free trial

For large properties, groups and chainsENTERPRISE

All inclusive

Price upon request
Features:
  • Everything included in the Premium plan, plus:
  • Group platform for 360-degree analysis of all your businesses
  • Dedicated customer support and training
  • Brand keyword and hashtag monitoring
  • 50 users and contributors
  • Monitor up to 40 competitors
  • Social media listening top version: monitoring of 7 hashtags, 7 keywords, 5 mentions of your choice
Ask for a quotation
MUSEUMS

Monitor your museum’s brand reputation and improve visitors’ satisfaction.
Contact our team to receive a customised quote specifically designed for your museum, with no obligation.

FREE TRIAL

Start your no-obligation 14-day free trial today!

CONTACT US

Curious to learn more?

Call us

If you’re in Italy, please use this toll-free number to directly connect with our Support team: 800 090 319

Talk to us

Commercial info: info@datappeal.io

Technical info: support@datappeal.io

Let’s meet

Firenze HQ
Nana Bianca – Via del Tiratoio, 1
50124 – Florence, Italy