Coach 
The on-the-go mobile app


Transform real-time data analysis into actionable insights and smart solutions.

From a holistic overview to the granular detail

By combining artificial intelligence with human experience, the Coach is able to detect the most granular details from customer feedback and create actionable insights about everything that really matters to a business.

Review and operations management, made simple.

The Coach app not only improves and simplifies business strategies, but helps users manage and respond directly to customer feedback - reviews, posts and photos published by customers are
 delivered directly to your mobile. Uncover what your clients really think to offer the best experience and maximize satisfaction. Live updates and a seamless user experience allow managers to track competitors and monitor brand reputation while also collaborating and assigning tasks to staff members.

Smart Insights

Our algorithm detects the smallest details from online reviews and content, and delivers actionable, Smart Insights for managers to improve their strategies, increase customer sentiment and improve their reputation.

The app also provides Live Updates by analyzing customer feedback from every online source, all from one convenient app. Managers can respond to reviews directly and immediately, which not only saves time, but builds relationships with customers, turning them into advocates.

Take control of your business

The coach helps managers stay in control. The app allows managers to take note of the most important reviews and advice to read later at their convenience, communicate with staff members, share information and take improved actions.

12%

Increase in Room Occupancy

65%

of our clients improved their Online Reputation

9.8%

Increase in Overall Sentiment Score

Interested in the Coach?

Try Travel Appeal Premium!

Uncover the latest insights about your business.

Customer Stories

mobile app mokup

We needed tools to manage the complexity of customer feedback and cut out the noise. Travel Appeal allows us to focus on the important information to improve both the chain and single hotels.

testimonial portrait

Giovanna Manzi

CEO - Best Western Italy

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We're happy to help!

Our Support Team is ready to answer any of your questions, address any doubt and quickly support any trouble you might have.

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