By combining artificial intelligence with human experience, the Coach is able to detect the most granular details from customer feedback and create actionable insights about everything that really matters to a business.
The Coach app not only improves and simplifies business strategies, but helps users manage and respond directly to customer feedback - reviews, posts and photos published by customers are delivered directly to your mobile. Uncover what your clients really think to offer the best experience and maximize satisfaction. Live updates and a seamless user experience allow managers to track competitors and monitor brand reputation while also collaborating and assigning tasks to staff members.
Our algorithm detects the smallest details from online reviews and content, and delivers actionable, Smart Insights for managers to improve their strategies, increase customer sentiment and improve their reputation.
The app also provides Live Updates by analyzing customer feedback from every online source, all from one convenient app. Managers can respond to reviews directly and immediately, which not only saves time, but builds relationships with customers, turning them into advocates.
The coach helps managers stay in control. The app allows managers to take note of the most important reviews and advice to read later at their convenience, communicate with staff members, share information and take improved actions.
Uncover the latest insights about your business.